We gladly accept returns within 60 days of the ship date.
Returned merchandise must be in the original condition and packaging as received.
Items not eligible for returns:
- Chain by the foot (once it's cut it's sold)
Note: Buyer is responsible for return shipping, unless an error is made on our part. If you are processing a return due to an error on our part please call 800-424-9577 before sending. This will ensure that you are refunded for the return shipping.
Refund credit will be issued to the credit/debit card used to purchase the order. (Please allow up to 2 weeks for the credit to post to your account.)
*Returns may be subject to a 15% restocking fee.
*Paypal refunds may be subject to an extra fee from Paypal. (We have no control over this fee.)
HOW TO SEND A RETURN
Package all merchandise to be returned (Do not seal!)
Note: You choose your preferred shipping service provider.
Add a copy of the invoice into the package (Make sure that your name and phone number are legible!)
Seal your package and send it to:
For any questions call 480-921-3949 or 800-424-9577.
3320 S. Priest Drive #3
Tempe, AZ 85282